To find a lost shopping basket recovery code – A sales team member can access the pendings orders link on the admin panel. This link can be used to search all shopping baskets created on the DIY Kitchens website. Select the date the cart was created and this will narrow your search results.

http://www.diyadmin.co.uk/newadmin2014/pendingcarts.asp

If the shopping basket was saved with an email address the following link can be used to locate the shopping cart. Remember to select the date the cart was created and this will narrow your search results.

http://www.diyadmin.co.uk/newadmin2014/pending_email_list.asp