We have designed our wall units in three height options so you can perfectly align them with the tops of your tall units. If you have high ceilings and select 2300mm high tall units, you can set your wall units higher to maximise storage space, but to ensure that the lower shelves are accessible for […]
Customer Support
What is meant by ‘bespoke’ paint service?
We manufacture each door in our own UK factories, so we can offer a ‘bespoke paint’ service too. The customer simply needs to send us a sample of their favourite colour, or specify a colour paint reference via the website, and for a small charge our highly–experienced colour specialists will match it. This lets the […]
Do DIY Kitchens drill the doors for handles?
No, we don’t. As we offer so many different handle styles and sizes, it’s simply not practical to pre–drill doors for handles.
Do we have door samples or colour swatches customers can take away?
Yes! Customers can purchase sample doors online or from our showroom (from as little as £5) and the cost of these will be refunded when they’re returned to us. There are also FREE paint swatch samples customers can take away from the showroom.
Could a customer install their own kitchen?
Our kitchen units are all supplied fully assembled, so they’re much less complicated to fit than flat pack alternatives. Naturally, a reasonable level of DIY competency is still required. However if the customer is confident, go for it! To help, we’ve graded the level of DIY competency needed for the cabinets and accessories you’ll see […]
Are our kitchens flat pack?
Absolutely not. Our skilled craftsmen assemble each cabinet using the time–honoured method of glue and dowels, and all our kitchen units are supplied pre–assembled and completely rigid. This delivers added strength and durability. When needed, we can supply our cabinets ‘dry–assembled’. This means they aren’t glued, so you or your fitter can take them apart […]
Can a customer order in the showroom?
We don’t believe in high pressure selling and always encourage customers to order their kitchens online, from the comfort of home. Of course, our no–hassle team will happily give customers as much advice as they need and we’ll readily answer any questions they might have. However, by planning and ordering their kitchen online themselves, the […]
Will DIY Kitchens design a customers kitchen
We keep the cost of each kitchen as low as possible by deliberately excluding costly add–on services, such as design and planning. To help though, we do provide a revolutionary and completely free online 3D planning tool. This easy–to–use planner lets the customer build an accurate kitchen floor plan, experiment with styles and select all […]
Pricing Policy
How to: Find a lost shopping basket
To find a lost shopping basket recovery code – A sales team member can access the pendings orders link on the admin panel. This link can be used to search all shopping baskets created on the DIY Kitchens website. Select the date the cart was created and this will narrow your search results. http://www.diyadmin.co.uk/newadmin2014/pendingcarts.asp If […]
